privacy policy

Privacy Policy for DigitalSurbhiWhiz.com

Last Updated: August 14, 2024

Surbhi Ltd (“we”, “us”, or “our”) operates the website DigitalSurbhiWhiz.com (the “Site”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal data, as well as your rights concerning your information.

1. Data Controller

The data controller responsible for your personal data is:

2. Information We Collect

We may collect and process the following types of personal data:

a. Personal Identification Information

  • Name
  • Email address
  • Telephone number
  • Postal address

b. Technical Data

  • IP address
  • Browser type and version
  • Time zone setting
  • Browser plug-in types and versions
  • Operating system and platform
  • Other technology on the devices you use to access this website

c. Usage Data

  • Information about how you use our website, products, and services.

d. Marketing and Communications Data

  • Your preferences in receiving marketing communications from us and your communication preferences.

3. How We Collect Data

We collect data using the following methods:

  • Direct Interactions: You may give us your personal data by filling in forms or by corresponding with us via email or other means.
  • Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, including analytics providers, advertising networks, and search information providers.

4. How We Use Your Data

We use the information we collect for the following purposes:

a. To Provide and Improve Our Services

  • To process your inquiries and orders.
  • To provide customer support.
  • To enhance your experience on our website.

b. To Communicate with You

  • To send you updates, newsletters, and promotional materials.
  • To notify you of changes to our services, terms, or policies.

c. To Ensure Security

  • To monitor and analyze trends, usage, and activities to ensure the safety and security of our website.

d. Legal Compliance

  • To comply with applicable laws, regulations, and legal processes.

5. Legal Basis for Processing Data

We process your personal data based on the following legal grounds:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
  • Contractual Necessity: Where processing is necessary for the performance of a contract with you.
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate Interests: Where processing is necessary for our legitimate interests, and your interests and fundamental rights do not override those interests.

6. Data Sharing and Disclosure

We may share your personal data with the following third parties:

a. Service Providers

We may disclose your personal data to service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

b. Legal Requirements

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

c. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.

7. Data Security

We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect it against unauthorized access, loss, or misuse.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Rights

You have the following rights concerning your personal data:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
  • Right to Erasure: You have the right to request the deletion of your personal data, subject to certain exceptions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
  • Right to Data Portability: You have the right to request that we transfer your personal data to another organization or directly to you.
  • Right to Object: You have the right to object to the processing of your personal data, including for direct marketing purposes.
  • Right to Withdraw Consent: You have the right to withdraw your consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us at: surbhiran676a@gmail.com.

10. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to improve your browsing experience and analyze website traffic. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. However, if you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and processing of your personal data as described herein.

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13. International Data Transfers

As part of our service offerings, your personal data may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our service providers.

If we transfer your personal data out of the EEA, we will ensure that appropriate safeguards are in place to protect it in accordance with this Privacy Policy and applicable data protection laws. These measures may include:

  • Standard Contractual Clauses: Using specific contractual clauses approved by the European Commission that give personal data the same protection it has in Europe.
  • Privacy Shield: Where applicable, we may transfer data to service providers based in the United States that have certified under the EU-U.S. Privacy Shield Framework.

14. Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

15. Children’s Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from individuals under 16. If we become aware that we have inadvertently received personal data from an individual under the age of 16, we will delete such information from our records.

16. Automated Decision-Making and Profiling

We do not use automated decision-making or profiling in connection with your personal data.

17. Data Protection Officer (DPO)

Given the nature of our operations, we have not appointed a Data Protection Officer. However, we have a dedicated team responsible for overseeing questions related to this privacy policy. If you have any concerns or questions, please reach out to us using the contact details provided above.

18. Complaints

If you have any complaints regarding how we handle your personal data, please contact us first so that we can resolve your issue. You also have the right to lodge a complaint with a supervisory authority, particularly in the country of your habitual residence, place of work, or place of the alleged infringement.

19. Governing Law

This Privacy Policy and any dispute or claim arising out of or in connection with it (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the jurisdiction in which Surbhi Ltd is registered, without regard to its conflict of law provisions.

20. Severability

If any provision of this Privacy Policy is found to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be severed, and the remaining provisions shall remain in full force and effect.

This Privacy Policy aims to be comprehensive and GDPR-compliant, reflecting our commitment to protecting your privacy and providing transparency about how we collect, use, and secure your personal data. Your trust is important to us, and we are committed to safeguarding your privacy rights while delivering our services to you.

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